5 stars on all counts. Tommy and his team got me the best rate on the market and made the whole process so quick and with good communication throughout. Highly recommend.
03:45 14 Sep 20
Outstanding team & outstanding service from start to finish. Will definitely be using the services of AusFinance again.
02:28 09 Sep 20
Great service and valuable advice!! Thank you Tommy and AusFinance team!
23:24 06 Sep 20
The team at AusFinance made our home-ownership dreams come true! They were always responsive and professional and went above and beyond expectations. Would definitely recommend.
06:15 03 Sep 20
My first experience with AusFinance was highly satisfactory. The second experience with the AusFinance team has been equally successful. Responsive, high quality and authentic advice is rare and harder still during the uncertainty and... strain of the most recent recessionary events. The AusFinance team exceeded expectations despite those challenges - all credit to them.read more
03:51 20 Aug 20
Excellent advice, responsive and professional. They told us in 5 min what were trying to get from other brokers unsuccessfully in 3 meetings. Straightforward, efficient, customer service oriented. They know their stuff. So thankful and... grateful to Thomas Biller and his team for having sorted us out last minute and it went all so smoothly. Highly recommended.read more
08:29 03 Aug 20
We already had a mortgage broker who we were very happy with, and we had started the process with that broker. However, we decided to shop around anyway and we came across Ausfinance and Tom Biller. From the first moment I enquired I... was super impressed with how quickly Tom replied by ringing us directly or texting within minutes of us asking a question. Straight away he was on-the-ball with a vast array of knowledge about what we could and couldn't do in our situation, which, I must admit, was quite complicated. He was so impressive that we "broke up" with our other mortgage broker and gave Tom our business. He did everything he could to ensure the deal went through, and this was during all the uncertainty brought on by the Covid pandemic, including a reduction in work hours for my partner. We were amazed at his efficiency, knowledge, communication and friendliness. Any time of day or night he was available for our myriad of questions.Tom is such a great bloke and an absolute pleasure to deal with. We'd recommend him any day. There are none better.R & Mread more
23:49 21 Jul 20
Excellent. Got us an outcome in incredible quick timing. Head and shoulders above the rest.
01:46 07 Jul 20
AusFinance were excellent from the first interaction. I had dealt with two other mortgage brokers but from my first call with Tommy, I knew he was the one to go with. As a first home buyer you can feel a bit out of your depth but Tommy... was always happy to answer questions and responded straight away to emails. He guided us through the process every step of the way. I highly recommend Tommy and his team, they are very knowledgable and provide excellent customer service. Will be using his services again!read more
05:37 03 Jul 20
Really pleased with the professional service from AusFinance. They handled everything from start to finish with no hassles. Would recommend to anyone looking for a loan. 5+++